Why it matters
The best moment to book someone is right after you've answered them
Most booking tools wait for the customer to know what they want. Most customers arrive with a question first: do you do this, how much is it, when can you come.
Answering that question and offering a time in the same conversation turns interest into a booking before the customer drifts off to compare. That's the difference between a booking page and a booking assistant.
How it works for your business
Different businesses, same simple flow
Dentists and salons
New patients and clients ask about services, insurance or prices, then pick a time. Dental chats never collect health details.
Tutors and driving schools
Parents and learners check subjects, levels or areas, then book a lesson. Tutoring asks for a parent's details for young children.
Home services
Homeowners describe the job and book a visit. Emergencies skip the calendar and go straight to you.
What you get
Scheduling that fits how you already work
Your calendar or your booking page
Connect Google Calendar to offer real free times, or paste your Calendly, Acuity, Square, Setmore or other booking link.
Details on every booking
Times are only offered after the customer gives a name and a phone number or email.
Inside your hours
Offered times fall within the opening hours you set, at least two hours ahead.
An alert for each booking
You get a booking alert with who, what for and when, and the booking shows on your Leads page.
No double booking
Each booking is checked against your calendar again before it's written.
Answers first
It answers questions about the service before asking anyone to book, so customers book knowing what they're getting.
What it won't do
What it doesn't replace
It's a way for customers to book from your website, not a full scheduling system.
- It emails a confirmation with a cancel or change link only for bookings in your Google Calendar, and sends no reminders. Bookings through your own booking tool are confirmed by that tool.
- It connects directly to Google Calendar only, one calendar per website. Other calendars work through a booking link.
- It doesn't book across several staff members' calendars.
- It doesn't take deposits or payments.
- It books from website chat, not phone calls.
Questions
AI appointment scheduling questions
What is AI appointment scheduling?
Letting an AI assistant book appointments for you. Ours does it in your website chat: it answers the customer's questions, takes their details and books them into your calendar or hands them your booking page.
Is this appointment scheduling software?
Not a full one. It's a front desk for your website that books appointments, and it works alongside the Google Calendar or booking tool you already use.
What's the best AI scheduling assistant for a small business?
It depends where your customers come from. Voice assistants suit businesses that live on the phone, and calendar apps suit people managing their own time. If your customers find you online, a website assistant that answers and books in one conversation is the closest fit.
Is there a free AI scheduling assistant?
Every account starts with a free trial and then a Free plan with 50 customer messages a month. Booking is included on every plan.
Can customers book at night or on weekends?
Yes, the chat takes bookings at any hour, but the times it offers stay within the opening hours you set.
Keep exploring
Related use cases and features
- After-hours answeringAnswer questions and take leads while you're closed.
- Lead generationTurn website visitors into leads you can call.
- Lead alertsNew leads sent to your phone and inbox in seconds.
- BookingsYour booking page or Google Calendar, right in the chat.
- Chat widget and pageA chat bubble for your site and a link to share anywhere.