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AI chatbot for dental practices that answers patients from your website

New patients check your website before they call: do you take their insurance, can they get in soon, what does a first visit cost. This AI chatbot for dental practices answers from your own pages at any hour, books the appointment, and keeps every clinical question with your team. It works in the chat on your website; it doesn't answer your phones.

Try it free

Why it matters

The Tuesday-night toothache

At 9pm a new resident with a cracked molar checks two practice websites. Neither says whether they take her insurance. She fills in one contact form, which the front desk sees at 8am, and calls the other at 7:45am, before it opens.

By 8:15 she has booked with a third practice whose website answered: yes, we take your plan, and we hold emergency slots every day.

Price is the other question she couldn't get answered. In CDC survey data analyzed by the American Dental Association, cost was the most common reason people who needed dental care went without it. A patient who can't find your new-patient fee or your plan list has to phone and ask, and plenty put it off instead.

Example conversation

A new patient with a broken tooth

A patient in pain at night, and what the assistant says and holds back at each step.
  1. Do you take Delta Dental? I broke a tooth and need to be seen soon.

    Answers insurance only from the plans your site lists

  2. Yes, we're in network with Delta Dental, and we keep emergency appointments open each day. Are you a new patient with us?

    Asks new or existing early; doesn't ask about symptoms

  3. New. It really hurts, what can I take?
  4. I can't give medical advice, but the team can talk it through when they call. If you have swelling with a fever, or trouble breathing or swallowing, please get emergency care now. What's your name and number?

    No clinical advice; emergency signs go to emergency care

  5. Alex Kim, 555-0155. I can come in first thing tomorrow.
  6. URGENT lead · Alex Kim · 555-0155 · Emergency appointment · First thing tomorrow

    Emailed to the front desk. New or existing, and the plan, are on the lead in your dashboard

Try a sample

Ask a sample assistant yourself

This one works for a made-up business, under the same rules a real business of this type gets. Ask it a few questions and watch what it answers, what it hands to a person and what it takes down.

Sample Family Dental

Sample

A sample dental practice, made up for this demo.

Nothing loads until you tap. No account, and nothing you type is saved.

What customers ask

What new patients ask first

  • Do you take my insurance? Are you in network?
  • Are you accepting new patients?
  • How soon can I get an appointment?
  • What does a new-patient exam and cleaning cost without insurance?
  • Do you have payment plans or a membership plan?
  • I have a toothache. Can I be seen today?
  • Do you have evening or Saturday hours?
  • Do you do Invisalign or implants?

It answers these from your own website, and hands over any it can't.

What it does

What it does for you

  • Answers insurance questions

    From the plans your website lists, and never a guess about coverage it can't see.

  • Answers price and hours questions

    New-patient fees, payment plans and opening hours, straight from your pages, so price-shoppers don't leave without calling.

  • Books new-patient and emergency visits

    Through the online booking page you already use, or into open slots on your Google Calendar, at the visit length you choose and inside the hours you set.

  • Hands clinical questions to your team

    Pain, symptoms and treatment questions go to the practice with a callback request, not to the assistant.

Rules it follows

Rules your dental chatbot follows

Set up for a dental office's front desk, where the wrong answer about a symptom or a plan costs more than a missed call.

What reaches you

What reaches your front desk

The email says who, how to reach them and what they want. The lead in your dashboard adds new or existing and the plan they named, so the front desk can check eligibility before calling back.

New leadjust now
Patient
Alex Kim (new)
Phone
555-0155
Insurance
Delta Dental
Wants
Emergency appointment
When
First thing tomorrow

Your tools

Works alongside your practice software

Dentrix, Eaglesoft or Open Dental keeps the schedule and the charts; this doesn't touch either, and it doesn't replace Weave or NexHealth for reminders. It emails each new-patient request to the front desk, and a webhook can hand the same request to Zapier or Make if your office routes leads somewhere else.

Questions

Common questions

What does it cost, and how long does setup take?

There's a free plan with 100 customer messages a month and no card, and paid plans start at $19 a month. To set it up, paste your practice website, let it read your pages for about a minute, then add one line of code to the site or install the WordPress plugin.

Is a dental AI receptionist HIPAA compliant?

Compliance depends on your whole setup, not one tool. Because we don't sign business associate agreements yet, the assistant is built to take contact details and the kind of appointment and nothing clinical. Our security page says what's stored, who sees it and how to delete it. Talk it through with whoever handles compliance for your practice before you go live.

Won't patients want a person, not a bot?

Many do, and your phones stay with your team. This covers the website, where the alternative at 10pm is a contact form. Every chat is labeled as an AI assistant, and a Talk to a person button sits under the message box the whole time.

Will it answer my phones like a dental answering service?

No. It answers the patients reading your website, including the ones checking your plan list at 10pm who would never have called. Calls still go to your front desk or your answering service.

Will it say we're in network when we only accept a plan?

No. It answers in your website's own wording. If your site says you're in network with a plan, it says so. If it says you accept the plan or file claims for patients, that's what the patient hears, because “we take your insurance” and “in network” mean different bills.

What happens with dental emergencies after hours?

It takes their details and sends you an urgent alert. If they describe emergency signs such as swelling with a fever or trouble breathing, it tells them to get emergency care right away.

Can patients book without calling?

Yes, when you give it a booking page or connect Google Calendar, which suits the patients who put off calling at all. If neither is set up, it takes the request and the front desk books it.

Does it work with my practice management software?

Alongside it, not inside it. It can't see your schedule or charts, so a booking it makes still needs entering in your system.

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Close to yours

Before you start

More business types

Built for other businesses too

Try it on your own website

Your customers are asking right now

Paste your website and see your assistant answer as your business. It takes about a minute.

  • No account needed
  • No card
  • Free plan forever

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