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AI chatbot for moving companies that sends you leads nobody else gets

Bought moving leads are usually sold to several movers at once, who then race each other to call. This AI chatbot gets them from your own website instead. It answers visitors from your own pages at any hour, takes where they're moving from and to, the size of the home and the date, and emails you the lead. Nobody else is sent it. It won't quote a price, because for an interstate move federal rules put the written estimate after a survey, and it comes from you.

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Why it matters

The customer other movers already called

Dana is moving from Denver to Phoenix on the 3rd. At lunch she fills in one quote form on a moving site, and by mid-afternoon several movers she's never heard of have called, each asking the same questions and none giving a number.

That evening she looks at a few movers' websites herself, because she wants to know why nobody will just give her a price. The reason is federal: for an interstate move, the estimate follows a survey of what's actually going, and it comes from the mover in writing.

Your website is the one that tells her so at nine on a Sunday night, takes what a surveyor needs and books the survey. The lead that reaches you is one she gave you, not a copy handed to a list of movers at lunch.

Example conversation

A ballpark request at nine on a Sunday

What the customer sees, and what your assistant is doing at each step.
  1. Just ballpark it for me. What does a two-bedroom move from Denver to Phoenix cost?

    The first question in a lot of moving inquiries

  2. I can't put a figure on it, and there's a reason beyond being cagey: for a move between states, the estimate has to come after someone surveys what's actually going, and it comes from us in writing. The survey is free, and our team arranges it with you. What's your moving date, and how big is the place?

    No ballpark, and it explains why rather than stonewalling

  3. Two bedrooms, on the 3rd. If you load on the 3rd, will it be in Phoenix by the 5th?
  4. I can't promise a delivery date, so I won't. That's something the team confirms once the move is booked. What's your name and the best number for them?

    No delivery date, no window, no spread

  5. Dana Whitfield, 555-0117. My piano's worth about $9,000, is that covered?
  6. Coverage isn't something I can confirm. There's a choice made on the paperwork between released value protection and full value protection, and the team will take you through what each one means for the piano. I've got your details, so they'll be in touch.

    Names the choice, never the outcome

  7. New lead · Dana Whitfield · 555-0117 · Two-bedroom move with a piano, asked about coverage · On the 3rd

    Emailed to you in seconds. Denver and Phoenix are on the lead in your dashboard

Try a sample

Ask a sample assistant yourself

This one works for a made-up business, under the same rules a real business of this type gets. Ask it a few questions and watch what it answers, what it hands to a person and what it takes down.

Sample Moving Co.

Sample

A sample moving company, made up for this demo.

Nothing loads until you tap. No account, and nothing you type is saved.

What customers ask

What customers ask before they book a survey

  • How much to move a two-bedroom apartment?
  • Do you come out and look before quoting?
  • Do you do moves to another state?
  • Can you pack everything for me?
  • What happens if something gets broken?
  • Can you store my things for a month?
  • Will it all go on one truck?
  • Do you move pianos and safes?

It answers these from your own website, and hands over any it can't.

What it does

What it does for you

  • Turns your own visitors into leads nobody else gets

    Each customer who leaves details in your chat reaches you by email alert straight away. There's no lead site in the middle, no shared list and no fee per lead.

  • Explains why there's no instant price

    For an interstate move, federal rules require a survey before a written estimate. It says that plainly, offers the survey, and takes the details, instead of either inventing a number or sounding evasive.

  • Takes what a surveyor actually needs

    Where from, where to, the size of the home and the date. That's a lead a surveyor can act on, rather than a name and a shrug.

  • States the customer's protection, not a price

    Asked what stops a bill doubling on the day, it can say that on a non-binding estimate for an interstate move, a mover must release the shipment at no more than 110% of it. That's their right under 49 CFR 375.407, and it's the opposite of a quote.

  • Answers local moves from your own pages

    The federal household goods rules cover moves between states. A move within one state follows that state's rules, so there it answers from what your site says about how you quote.

  • Books the survey

    Through your booking page, or, once it has a name and number, four open survey times from your Google Calendar, at the length you set for a survey.

Rules it follows

Regulatory rules it follows

These are written into how the assistant behaves for movers, and they hold however hard a customer pushes for a number. Your tariff, estimates, paperwork and USDOT registration stay your responsibility.

What reaches you

Moving leads that go to you, and only you

The email alert gives you the name, number, what they need and the date. The lead in your dashboard adds where they're moving from and to. It isn't shared with or sold to another mover.

New leadjust now
Name
Dana Whitfield
Phone
555-0117
Moving from
Denver, CO
Moving to
Phoenix, AZ
Size
2-bed
Date
The 3rd
Note
Piano, asked about coverage

Your tools

Works alongside your moving software

Estimates, jobs and crews stay in SmartMoving, Supermove, MoveitPro or whatever you run, and it doesn't connect to them directly. Each lead reaches you by email, and a webhook through Zapier or Make can carry it, with the from and to details, into a moving CRM that accepts leads that way. Customers who'd rather pick a survey time go to the booking page you already use.

Questions

Common questions

Will it replace the moving leads we buy?

Not on its own. It does lead generation from your own website, turning visitors already there into leads. It doesn't bring new ones, so a site with little traffic will still need other sources. What's different is that each lead is yours alone, with no per-lead charge, where a bought lead usually goes to several movers at once.

What does it cost, and how long does setup take?

The Free plan covers 100 customer messages a month with no card, and paid plans start at $19 a month. Paste your website address and it reads your pages in about a minute, then add one line of code or the WordPress plugin. Before you switch it on, check it has your service area and whether you do interstate moves.

Why won't it give even a rough price?

Because for an interstate move the estimate follows a survey of the goods and comes from you in writing, under 49 CFR 375.401. A ballpark from a chat would be a number you then have to explain away. It tells the customer why and offers the survey instead.

Won't refusing to quote lose us the inquiry?

It doesn't just refuse. It says why, offers the free survey and asks for the details in the same message, so the customer has a next step rather than a dead end, and a reason to leave a number.

Will it promise a delivery date on a long-distance move?

Never. No date, no window, no spread, and no promise that everything travels on one truck. Those get confirmed by your team once the move is booked.

Our rates are on our website. Will it repeat them?

No. For movers it never states a price, even one your site publishes, because a rate lifted out of your page and into a chat reads like an estimate. It points the customer to the survey and your team.

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Before you start

More business types

Built for other businesses too

Try it on your own website

Your customers are asking right now

Paste your website and see your assistant answer as your business. It takes about a minute.

  • No account needed
  • No card
  • Free plan forever

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