Why speed wins
The business that answers first usually wins the customer
- 42 hourswas the average time US companies took to respond to an online inquiry, among those that responded within 30 days.Harvard Business Review, 2011 (2,241 companies)
- 23%of the companies in the same audit never responded to the inquiry at all.Harvard Business Review, 2011 (2,241 companies)
- Nearly 7×as likely to qualify a lead: companies that tried to reach it within an hour, compared with those that waited even one hour longer.Harvard Business Review, 2011 (1.25 million leads)
How it works
From your website to a working assistant in a minute
Paste your website
We read up to 10 of your key pages: the services you offer, your prices, your opening hours and the area you cover.
See what it knows
Every fact comes with the page it came from, and the questions it will pass to you are listed. Check and correct any answer before it goes live.
Go live
Add one line to your site, install our free WordPress plugin, or share a hosted chat link. New leads arrive by email.
How it helps a small business
What an AI chatbot does for a small business
Answers at 2am, and on Sundays
People look you up when you're closed or busy with a customer. It answers them after hours, there and then, from your own website.
Turns visitors into leads
It takes a name, a way to reach them and what they need, and emails it to you within seconds, with the page and the ad they came from. Text alerts are coming soon.
Books the appointment, inside the chat
Your Calendly, Cal.com, Acuity or Setmore booking page opens in the conversation, any other opens from a button, or it offers real free times from Google Calendar.
Takes the repeat questions off you
Opening hours, the prices you publish, the areas you cover: answered without a phone call.
Hands you the rest
Anything your website doesn't cover, and anyone who asks for a person, comes straight to you with the details. A customer who leaves an email address gets a written copy, and your answer when you send one.
Speaks their language
It replies in the language the customer writes in, using the facts from your website.
Why you can trust it
The chatbot that shows its working
Measured against no chatbot at all
Choose a small, random share of visitors who never see it. Your Results page compares the two groups, so the extra customers it brings in are measured, not claimed. Most chatbot reports count every lead that passed through the chat, including people who would have got in touch anyway.
- Shown the assistant
- 6.2% got in touch
- Held back
- 4.1% got in touch
An illustration of the Results screen, not customer data
Answers from your facts
Each answer is built from what your website says. When nothing covers a question, it hands it to you instead of guessing.
Tested before customers see it
Read its answers to the questions your customers really ask, and correct any of them in one click.
Why people hate chatbots
Most website chatbots annoy customers. Here's what we do differently.
What people hate
A bot standing between them and a real person
What yours does instead
A Talk to a person button is on screen the whole time. Asking in words works too, and their details go straight to you. In an April 2026 OnePoll survey for AnswerConnect, 85% of 6,000 consumers in the US, UK and Canada said they prefer speaking to a real person.
What people hate
Confident answers that turn out to be wrong
What yours does instead
It answers only from your website and the answers you've written. If nothing covers a question, it says so and hands it over. Even with the source text in front of them, language models added made-up details to about 2% to 24% of summaries on Vectara's hallucination leaderboard (September 2026), so the model alone isn't enough.
What people hate
Going round in circles
What yours does instead
It doesn't try to finish every conversation itself. It takes what's needed and passes the conversation to you.
What people hate
A chat window that pops open while they read
What yours does instead
It never opens by itself. The chat bubble waits until someone chooses to use it.
Compare your options
Chatbot vs live chat vs contact form vs answering service
| AI Chat Bot | Contact form | Live chat | Phone answering service | |
|---|---|---|---|---|
| Answers website visitors at 2am | Yes | No | Only if someone is on shift | No |
| Answers from your website's information | Yes | No | Yes | From a script |
| Gets you the lead in seconds | Yes | An email; they wait | Yes | Yes |
| Works without anyone watching | Yes | Yes | No | Yes |
| Books appointments | Yes | No | If your team does | Some services |
| Answers phone calls | No | No | No | Yes |
Business types
Knows how your kind of business works
- HVAC, plumbing and electricalEmergency calls, service areas, diagnostic fees
- DentistsInsurance, new patients, emergencies
- Salons and spasTreatments, prices, bookings
- Real estate agentsBuyers, sellers, showings, valuations
- Law firmsIntake, consultations, fees
- Accountants and CPA firmsServices, fees, filing deadlines
- Gyms and fitness studiosMemberships, classes, trials
- See all business types →Driving schools, tutors and more
Questions
Common questions about an AI chatbot for business
How much does an AI chatbot for a website cost?
Most website chatbots are a monthly subscription, with plans that vary by how many messages they answer. Ours has a Free plan for ever, with 100 customer messages a month after a 7-day trial of 200. Paid plans start at $19 a month, or $17 a month billed yearly, for 1,500 customer messages. Plans differ by how many messages they answer in full and how many websites they cover. Every plan answers from your own website and sends you the leads it captures; the pricing page lists what else each one carries.
Is there a free chatbot for my website?
Yes. You can try ours on your own website right now with no account. After signing up you get a 7-day trial with every feature, then the Free plan for ever: 100 customer messages a month on one website, and no card. Our pricing page sets out what Free includes and where it stops.
What's the difference between a chatbot and live chat?
Live chat connects a visitor to a person on your team, so it only works while someone is there to reply. A chatbot answers on its own. Ours answers from your website and hands the conversation to you when a person is needed.
Will the chatbot make up answers?
It's built not to. It answers only from your website and the answers you've written, and when nothing covers a question it says so and passes it to you. You can read its answers before it goes live. How it works explains the checks behind each answer.
How do I add a chatbot to my website?
Paste one line of code into your site, or on WordPress, install our free plugin and paste one ID. Our setup guides walk through WordPress, Wix, Squarespace, Shopify and plain HTML, and your dashboard tells you when it's live on your site. If you can't edit your site, share a hosted chat link instead.
How can an AI chatbot help a small business?
By answering the questions that arrive while you're busy or closed, taking the details of anyone ready to buy, and getting them to you straight away, so fewer inquiries go cold. Chatbot use cases by industry shows the questions it handles for businesses like yours.
Can the chatbot book appointments?
Yes. Calendly, Cal.com, Acuity, Setmore and YouCanBookMe booking pages open inside the chat, and any other booking page such as Square opens from a button. Or connect Google Calendar: it offers real free times at the appointment length you set, and emails the customer a confirmation and a reminder the day before.
What is the best AI chatbot for a small business?
The one that answers your customers correctly from your own information and gets each lead to you fast. The quickest way to judge is to try it on your own website before you pay, which takes about a minute here. Ours isn't the right pick if you need phone calls answered or a store's orders looked up: it answers on your website only, and doesn't see your order system.